Lug-dd November 2014

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11 discussions

Hilfe mit Smartctl
by Luca Bertoncello 03 Nov '14

03 Nov '14

Hallo Leute! Ein Server, den ich verwalte, hat seit gestern Haufen Probleme und stürzt ständig ab. Der Provider meint, es liegt an der Festplatten (zwei 1TB-Seagate in SW-RAID1). Ich habe mit smartctl die Informationen der Festplatten geholt. Hier sind sie: root@mail:~# smartctl -a /dev/sda smartctl version 5.38 [x86_64-unknown-linux-gnu] Copyright (C) 2002-8 Bruce Allen Home page is http://smartmontools.sourceforge.net/ === START OF INFORMATION SECTION === Device Model: ST1500DL003-9VT16L Serial Number: 5YD3JC0T Firmware Version: CC32 User Capacity: 1.500.301.910.016 bytes Device is: Not in smartctl database [for details use: -P showall] ATA Version is: 8 ATA Standard is: ATA-8-ACS revision 4 Local Time is: Sun Nov 2 09:16:01 2014 CET SMART support is: Available - device has SMART capability. SMART support is: Enabled === START OF READ SMART DATA SECTION === SMART overall-health self-assessment test result: PASSED General SMART Values: Offline data collection status: (0x82) Offline data collection activity was completed without error. Auto Offline Data Collection: Enabled. Self-test execution status: ( 0) The previous self-test routine completed without error or no self-test has ever been run. Total time to complete Offline data collection: ( 633) seconds. Offline data collection capabilities: (0x7b) SMART execute Offline immediate. Auto Offline data collection on/off support. Suspend Offline collection upon new command. Offline surface scan supported. Self-test supported. Conveyance Self-test supported. Selective Self-test supported. SMART capabilities: (0x0003) Saves SMART data before entering power-saving mode. Supports SMART auto save timer. Error logging capability: (0x01) Error logging supported. General Purpose Logging supported. Short self-test routine recommended polling time: ( 1) minutes. Extended self-test routine recommended polling time: ( 255) minutes. Conveyance self-test routine recommended polling time: ( 2) minutes. SCT capabilities: (0x30b7) SCT Status supported. SCT Feature Control supported. SCT Data Table supported. SMART Attributes Data Structure revision number: 10 Vendor Specific SMART Attributes with Thresholds: ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE UPDATED WHEN_FAILED RAW_VALUE 1 Raw_Read_Error_Rate 0x000f 105 099 006 Pre-fail Always - 202496 3 Spin_Up_Time 0x0003 093 093 000 Pre-fail Always - 0 4 Start_Stop_Count 0x0032 100 100 020 Old_age Always - 22 5 Reallocated_Sector_Ct 0x0033 100 100 036 Pre-fail Always - 0 7 Seek_Error_Rate 0x000f 088 060 030 Pre-fail Always - 783990676 9 Power_On_Hours 0x0032 079 079 000 Old_age Always - 18950 10 Spin_Retry_Count 0x0013 100 100 097 Pre-fail Always - 0 12 Power_Cycle_Count 0x0032 100 100 020 Old_age Always - 23 183 Unknown_Attribute 0x0032 100 100 000 Old_age Always - 0 184 Unknown_Attribute 0x0032 100 100 099 Old_age Always - 0 187 Reported_Uncorrect 0x0032 100 100 000 Old_age Always - 0 188 Unknown_Attribute 0x0032 100 099 000 Old_age Always - 7 189 High_Fly_Writes 0x003a 100 100 000 Old_age Always - 0 190 Airflow_Temperature_Cel 0x0022 069 061 045 Old_age Always - 31 (Lifetime Min/Max 30/31) 191 G-Sense_Error_Rate 0x0032 100 100 000 Old_age Always - 0 192 Power-Off_Retract_Count 0x0032 100 100 000 Old_age Always - 22 193 Load_Cycle_Count 0x0032 100 100 000 Old_age Always - 23 194 Temperature_Celsius 0x0022 031 040 000 Old_age Always - 31 (0 23 0 0) 195 Hardware_ECC_Recovered 0x001a 021 006 000 Old_age Always - 202496 197 Current_Pending_Sector 0x0012 100 100 000 Old_age Always - 0 198 Offline_Uncorrectable 0x0010 100 100 000 Old_age Offline - 0 199 UDMA_CRC_Error_Count 0x003e 200 200 000 Old_age Always - 0 240 Head_Flying_Hours 0x0000 100 253 000 Old_age Offline - 79482664798721 241 Unknown_Attribute 0x0000 100 253 000 Old_age Offline - 2290199647 242 Unknown_Attribute 0x0000 100 253 000 Old_age Offline - 1292492816 SMART Error Log Version: 1 No Errors Logged SMART Self-test log structure revision number 1 Num Test_Description Status Remaining LifeTime(hours) LBA_of_first_error # 1 Short offline Completed without error 00% 18944 - SMART Selective self-test log data structure revision number 1 SPAN MIN_LBA MAX_LBA CURRENT_TEST_STATUS 1 0 0 Not_testing 2 0 0 Not_testing 3 0 0 Not_testing 4 0 0 Not_testing 5 0 0 Not_testing Selective self-test flags (0x0): After scanning selected spans, do NOT read-scan remainder of disk. If Selective self-test is pending on power-up, resume after 0 minute delay. root@mail:~# smartctl -a /dev/sdb smartctl version 5.38 [x86_64-unknown-linux-gnu] Copyright (C) 2002-8 Bruce Allen Home page is http://smartmontools.sourceforge.net/ === START OF INFORMATION SECTION === Device Model: ST1500DL003-9VT16L Serial Number: 5YD53YL1 Firmware Version: CC32 User Capacity: 1.500.301.910.016 bytes Device is: Not in smartctl database [for details use: -P showall] ATA Version is: 8 ATA Standard is: ATA-8-ACS revision 4 Local Time is: Sun Nov 2 09:16:05 2014 CET SMART support is: Available - device has SMART capability. SMART support is: Enabled === START OF READ SMART DATA SECTION === SMART overall-health self-assessment test result: PASSED General SMART Values: Offline data collection status: (0x82) Offline data collection activity was completed without error. Auto Offline Data Collection: Enabled. Self-test execution status: ( 0) The previous self-test routine completed without error or no self-test has ever been run. Total time to complete Offline data collection: ( 633) seconds. Offline data collection capabilities: (0x7b) SMART execute Offline immediate. Auto Offline data collection on/off support. Suspend Offline collection upon new command. Offline surface scan supported. Self-test supported. Conveyance Self-test supported. Selective Self-test supported. SMART capabilities: (0x0003) Saves SMART data before entering power-saving mode. Supports SMART auto save timer. Error logging capability: (0x01) Error logging supported. General Purpose Logging supported. Short self-test routine recommended polling time: ( 1) minutes. Extended self-test routine recommended polling time: ( 255) minutes. Conveyance self-test routine recommended polling time: ( 2) minutes. SCT capabilities: (0x30b7) SCT Status supported. SCT Feature Control supported. SCT Data Table supported. SMART Attributes Data Structure revision number: 10 Vendor Specific SMART Attributes with Thresholds: ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE UPDATED WHEN_FAILED RAW_VALUE 1 Raw_Read_Error_Rate 0x000f 103 099 006 Pre-fail Always - 397376 3 Spin_Up_Time 0x0003 093 093 000 Pre-fail Always - 0 4 Start_Stop_Count 0x0032 100 100 020 Old_age Always - 22 5 Reallocated_Sector_Ct 0x0033 100 100 036 Pre-fail Always - 0 7 Seek_Error_Rate 0x000f 088 060 030 Pre-fail Always - 778075345 9 Power_On_Hours 0x0032 079 079 000 Old_age Always - 18949 10 Spin_Retry_Count 0x0013 100 100 097 Pre-fail Always - 0 12 Power_Cycle_Count 0x0032 100 100 020 Old_age Always - 23 183 Unknown_Attribute 0x0032 100 100 000 Old_age Always - 0 184 Unknown_Attribute 0x0032 100 100 099 Old_age Always - 0 187 Reported_Uncorrect 0x0032 100 100 000 Old_age Always - 0 188 Unknown_Attribute 0x0032 100 099 000 Old_age Always - 12885098502 189 High_Fly_Writes 0x003a 100 100 000 Old_age Always - 0 190 Airflow_Temperature_Cel 0x0022 070 062 045 Old_age Always - 30 (Lifetime Min/Max 29/31) 191 G-Sense_Error_Rate 0x0032 100 100 000 Old_age Always - 0 192 Power-Off_Retract_Count 0x0032 100 100 000 Old_age Always - 22 193 Load_Cycle_Count 0x0032 100 100 000 Old_age Always - 23 194 Temperature_Celsius 0x0022 030 040 000 Old_age Always - 30 (0 22 0 0) 195 Hardware_ECC_Recovered 0x001a 037 006 000 Old_age Always - 397376 197 Current_Pending_Sector 0x0012 100 100 000 Old_age Always - 0 198 Offline_Uncorrectable 0x0010 100 100 000 Old_age Offline - 0 199 UDMA_CRC_Error_Count 0x003e 200 200 000 Old_age Always - 0 240 Head_Flying_Hours 0x0000 100 253 000 Old_age Offline - 71365176609281 241 Unknown_Attribute 0x0000 100 253 000 Old_age Offline - 3047646566 242 Unknown_Attribute 0x0000 100 253 000 Old_age Offline - 3123900930 SMART Error Log Version: 1 No Errors Logged SMART Self-test log structure revision number 1 Num Test_Description Status Remaining LifeTime(hours) LBA_of_first_error # 1 Short offline Completed without error 00% 18943 - SMART Selective self-test log data structure revision number 1 SPAN MIN_LBA MAX_LBA CURRENT_TEST_STATUS 1 0 0 Not_testing 2 0 0 Not_testing 3 0 0 Not_testing 4 0 0 Not_testing 5 0 0 Not_testing Selective self-test flags (0x0): After scanning selected spans, do NOT read-scan remainder of disk. If Selective self-test is pending on power-up, resume after 0 minute delay. Der Provider meint, beide Festplatten sind am Ende ihres Lebens und deswegen stürzt die Kiste ständig ab. Ich muss sagen, dass ich mit SMART nicht ganz fit bin, ich habe aber jetzt im Internet gesucht und überall sehe ich, dass die Werte höher als den Threshold sein müssen, ansonsten ist die Platte in kürze tot. Alle Werte sind immer höher als THRESH, dazu "No Errors Logged" und "Short offline" mit "Completed without error" würde ich interpretieren als "alles in Ordnung". Aber da ich auch Fehler machen kann, will ich lieber euch fragen... Wie gesund sind die zwei Festplatten? Wenn sie tatsächlich kaputt sind, wie kann ich es erkennen? Danke für eure Hilfe! Luca Bertoncello (lucabert(a)lucabert.de)

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Lug-dd November 2014